Shipping & Return - LON & GIN - By Brenda Anura Londoh

Shipping Policy

LON & GIN only ship within Malaysia. If you’re from outside of Malaysia, Please email us at [email protected] so we could check it’s feasibility.

For orders within Malaysia, please allow between 3-7 days for your order to arrive. If more than 7 days have passed please email us at [email protected] to review the status of your order.

Location Shipping Fees
Semenanjung FREE OF CHARGES
Sabah FREE OF CHARGES

 

Return Policy

We stand behind our products and your satisfaction is important to us.

If you are not completely satisfied with our soap, LON & GIN are pleased to offer the highest standard of customer service and we will happily to give back all your money.

How to request for a refund:
1) Contact us on Email [email protected] or by WhatsApp +60146722108.
2) Show us your receipt.
3) The product must be returned in new or gently used condition.
4) That’s it. We will refund in 14 working days. 

last updated on July 30, 2021.

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